Product Warranties / Returns
Standard Device 30 Day Warranty: We offer a 30 day return/refund warranty on our GPS trackers. All returns are handled through Ebay.
Return For Refund: How It Works
1. Start your return
In My eBay, find the item under Purchase history, then in More actions, choose Return this item. Return Item
2. Select your reason
Depending on the seller’s return policy, we may put you in touch with them directly.
3. Ship it back
You’ll be issued a packing slip and shipping label. Pack the item and ship it.
LIFETIME Device Replacement Warranty: If you have maintained an active subscription service plan for at least 3 months, we will replace your GPS tracker for manufacturing or device defect(s), equipment failure, as long as the failure was not a result of misuse, just return the tracker and we will send you a new replacement.
NOTE: We will not replace any device with damage caused by misuse, tampering, damaged device, stolen or lost. Removing the sim card from the device or changing the configuration of the device voids all warranties.
Service Plan Policy
You can cancel your service plan any time with no extra cost to you.
We do not offer refunds on service plans.
If you have any question please contact us